Hello,

We apologize for the delay in responding. We've reached out to the carrier about your order being stuck in transit, and we'll update you as soon as we hear back. We sincerely apologize for the inconvenience. 

Thank you for your patience.

Best regards,

Beauty Box Korea Cs Jay

[ Original Message ]

My order (20231216-0000181) still has not been delivered. I ordered this more than 2 months ago and the tracking stopped updating over a month ago. It's pretty clear it has been lost. This is my second time requesting a refund. Please refund my money or I'll go PayPal to get it back.