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Order inquiry

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Forum Details
Title Inquiries About the Current Status of My Ordered Products, Shipping, and Any Requested Changes
Posted by Beauty Box Korea (ip:)
  • Date 24.02.29
  • Recommend Recommend
  • View 19
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Hello dear,


Thank you for contacting us.


To better assist you, could you please provide a screenshot of your shopping cart? This will allow us to offer more accurate assistance tailored to your needs. We are committed to ensuring your shopping experience is as convenient as possible. Thank you.


Kind regards,

Beauty Box Korea CS Jay



[ Original Message ]

 

I was not sure where to ask this so hopefully this is ok! 

I would like to purchase this item which is supposed to be a set of two lip and cheek balm and a keyring. However, whenever I put it in my cart it shows as to separate items and I get charged twice? Is this correct? I just want to make sure nothing is wrong before I place my order. When I put other items that are a set of multiples in my cart, it is placed in my cart like the Heart Percent Foggy Tint and I am only charged the discounted price for both items.


Thank you!

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