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Order inquiry

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Forum Details
Title Inquiries About the Current Status of My Ordered Products, Shipping, and Any Requested Changes
Posted by Beauty Box Korea (ip:)
  • Date 24.04.03
  • Recommend Recommend
  • View 20
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Hello Stella,

Thank you for your response and kind understanding. We've canceled the unavailable item and processed a refund for it through your original payment method.
Please check your account for the transaction details, and don't hesitate to reach out if you encounter any issues.
Your package will be dispatched today, and we'll supply the tracking number shortly.
We apologize once more for any inconvenience and truly appreciate your understanding. We wish you a fantastic day!

Best regards,
Beauty Box Korea CS Jay

[ Original Message ]

Dear Jay,


Thank you for the fast response.

Can you refund the out of stock item only? I still want the rest of the order. I do not want to replace the item with something else. I ordered $200 to get free Express shipping.


Please let me know


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